I meet monthly with a group of pastors to talk about ministry, leadership, family systems stuff and more. (We also catch an occasional Nats game.)
Today our facilitator shared this handout which inspired much discussion:
The most effective leaders strive to be in quadrant B: high “pain tolerance” in self and in others. Pain tolerance in this case means willingness to experience discomfort in order to move a system forward, fostering growth and needed change.
I’d argue that quadrant C and D leaders are rare—if you have a low pain tolerance for yourself, you’re not likely to want to attempt the work of leadership. But many of us probably cluster in quadrant A: willing to endure plenty of personal discomfort, but less willing to inflict it on others. We squirm when we have to hold people accountable and support them as they risk and grow.
Being a pastor undoubtedly compounds this quadrant A dynamic: we are tender-hearted types who want to comfort the afflicted. And news flash: everyone’s afflicted. (Philo reminds us to be kind, for everyone is fighting a great battle.) So quadrant A leaders can come up with every excuse in the book for letting people off the hook.
And yet, for us Christians anyway, transformation is the name of the game, and that means some pain. Flannery O’Connor writes, “All human nature resists grace, because grace changes us and change is painful.”
What do you think? And where do you see yourself in this diagram?
Source: Leadership in Healthy Congregations
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I haven’t seen The Tonight Showin years, and my main late-night indulgences are Colbert and Stewart. So I haven’t watched much Jimmy Fallon. Except for “Barack Obama Slow-Jams the News,” which still cracks me up two years later. (The Prezi of the United Stezi!)
But I did catch Jimmy’s inaugural monologue on The Tonight Show this week, which led me to seek out several other clips. Here’s the monologue:
Jimmy Fallon is succeeding a giant of late-night television, and he’s entering a crowded field. At 39 years old, he’s taking a leap onto a larger stage and needs to prove himself in some ways. As I watched, I was struck by the smart stuff that was going on under the surface, whether calculated or not, and I started to relate Jimmy’s debut to other situations leaders find themselves in. (What can I say? It’s whatIdo.)
Leaders sometimes find themselves following beloved leaders, some of whom are older, more experienced, and firmly entrenched in the culture. Or we may find ourselves having to step into a new role thanks to a promotion or other circumstance. How can these transitions succeed?
Here are just a few things that came to mind as I watched Jimmy take the helm. Might some of these relate to you as a leader, or in other roles you play? Some of these would apply not just to leadership, but any new creative endeavor:
1. Locate yourself in history. Fallon made explicit mention of every Tonight Show host (and turned it into a joke by listing “Johnny Carson, Jay Leno, Conan O’Brien, Jay Leno.”). This was a reverent nod to the folks who’d occupied the chair before him, but also a clear statement: my name belongs on that list now.
2. Make the role your own, but don’t go overboard. The set and format were very similar to the previous incarnation of the show, but with several small tweaks, and a few big ones. For example, Jimmy Fallon brought the show back to New York after many decades in L.A. (Carson started out there but moved the show to California ten years into his tenure.) You’ve got to find the right balance between continuity and novelty.
3. Mix self-deprecation with really knowing your stuff. As a young woman pastor wanting to be taken seriously, this was always my approach. It would do me no good to demand respect and get strident when I didn’t get it. So my approach was to be completely disarming, even self-deprecating, while still projecting extreme competence. The former takes the wind out of the sails of your detractors; the latter ensures they don’t write you off. Fallon achieved this balance with his characteristic aw-shucks modesty, coupled with running the show very well and taking his role seriously.
4. Make your family visible. This doesn’t apply to every situation, but it was sweet the way Fallon mentioned his wife and daughter and cut to his parents in the audience. Many leaders I meet (especially younger ones) don’t want a brick wall of separation between work and family. We want to be integrated. Having your family visible humanizes you. Also, knowing more about you makes people want to root for you.
5. Call in every favor you can. The sheer number of guests and cameos on the first show was dizzying! Check this out:
This isn’t just great TV, it’s great strategy. Don’t go it alone. Calling in favors builds excitement and makes you feel more comfortable too.
6. Spend it all right away. This relates a bit to the previous point. Don’t keep good ideas in reserve. Use them immediately, trusting that other ideas will come to take their place. I’m sure there will be other surprises for the rest of this week, and beyond. But taking the previous clip as an example, isn’t there something so abundant about the way that parade of celebrities came on stage, one after another? Too fun.
Speaking of which:
7. Don’t forget to enjoy the moment. Fallon sure looked like he was having a blast, didn’t he? I watched the episode mainly for curiosity, but now I want to tune in just to see what he’ll do next. (It’s one reason why I prefer Colbert to Stewart these days. Nobody looks more tickled to be doing his job than Stephen Colbert.)
8. Keep your goals modest. As leaders, we sometimes have an overinflated sense of what we can accomplish. We have to remember that we’re stepping into a system that existed before us and, we hope, will outlast us. Jimmy Fallon made his goals clear: to “take care of this show for a while” and to make his viewers laugh, to send them off to bed with a smile on their faces.
9. Be gracious with your “competition.” I put this in quotes because not every leadership role involves competition. But you will notice that Stephen Colbert made an appearance in the clip above. Fallon and Colbert are slotted opposite one another. But having them together is a statement that there is room for both of them.
10. When in doubt, bring on U2. Enough said:
Did you watch The Tonight Show? What did you think of Jimmy’s debut?
The other day I heard Maya Lin talk about her design for the Vietnam Veterans Memorial in Washington DC. I’ve visited the wall many times, and it’s always crowded with people, many of them deeply moved by the v-shaped black granite gash in the earth.
The memorial seems brilliant, even inevitable now, as if the memorial couldn’t have possibly looked any other way. But at the time, it was controversial, scandalous. Many Vietnam veterans fought it. They wanted something more traditional. A few concessions were made—a flag, a statue of a soldier—but through it all, Lin remained convicted and steadfast to her vision and her design.
The night before the memorial was dedicated, Lin was touring the space when a Vietnam veteran walked up to her. He was a big guy, an imposing guy, and he was livid at what he saw. He lit into her, practically pinning her to the wall with his rage, asking, How dare she do this?
As I listened to this story, I imagined what it would have been like to be Maya Lin, and to be the focus of such ire. Then I realized that of course, it has happened to me, though on a more modest scale. One time in the church I used to serve, we made a decision to change the way we served communion. It was the right decision, and we communicated our purposes the best we could. But a man left that day and made a beeline for me: How could you do this? How dare you do this? I received his rancor as non-anxiously as I could, but inside my heart sank and I was flooded with doubt.
I was expecting Lin to admit to similar feelings, but she responded differently. As she listened to the veteran, and heard all of that pain tumbling out, she thought to herself, It’s working. The wall is doing exactly what I’d hoped it would do.
Pastors, leaders, and any of us in the transformation business: take heed. When you touch people emotionally, people may lash out. But that’s not necessarily a sign to stop. It can be a sign to stand firm, or if you dare, to go deeper.
After many months in the holds queue at the library, I finally got the e-copy of Sheryl Sandberg’s Lean In on my Kindle.
I’ve been hearing about this book for months, and it’s possible I’ve read more words about it than there are words in it. Some of the reaction amounts to high fives and attagirls; others criticize Sandberg’s supposedly limited and naive perspective, as if centuries of patriarchy will magically evaporate if enough of us raise our hands in meetings.
I don’t think that’s Sandberg’s thesis, and it’s disingenuous to criticize a book for not being some other book. Yes, there are systemic problems that make it hard for a woman to lean in. (She addresses those, by the way.) And yes, Lean In is very socioeconomically specific. But it’s still an empowering, worthwhile read.
The research about how men and woman are perceived differently in the workplace is jaw-dropping. Both sexes will downplay a person’s achievements if you attach a female name to them; the same résumé with a man’s name at the top will be judged more favorably. An assertive woman is seen as a bitch; an assertive man is just, well, a man. I was encouraged by the changes corporations and business schools have made to their cultures that have helped give women an even playing field to compete and thrive; those stories deserve to be heard widely. (One doctor changed his approach to rounds; instead of relying on people to raise their hands, he alternated calling on men and women, and of course found that women knew their stuff as well as or better than their male colleagues.)
Her section on negotiating for yourself was useful. Research suggests a simple two-pronged approach: be scrupulously nice in a way that builds community, and back up your negotiation with strong supporting info. (I’ve often said that my formula for being taken seriously as a woman in leadership is 1. being humorously self-deprecating, 2. giving people the benefit of the doubt, and 3. really, really knowing my stuff.) And I liked the story of the woman who was seeking a job and asked her, “What’s your biggest problem, and how can I solve it?” Sandberg had never heard that approach to a job interview.
Her chapter on mentoring was of particular interest since that’s a growing passion of mine. Sandberg writes, “We have sent the wrong message to young women. We need to stop telling them, ‘Get a mentor and you will excel.’ Instead, we need to tell them, ‘Excel and you will get a mentor.’” Love that. She also urges women to be specific when asking for help. Asking for a lunch date to “catch up” is a bad approach; people are too busy for that, and it communicates that you haven’t done your homework to know what this particular mentor might be able to provide to you (and you to her, because the best mentoring relationships are mutually beneficial). She tells a few stories of young women who received mentoring advice from more senior women but didn’t consider it mentoring because they didn’t meet for an hour a week. “That’s not a mentor; that’s a therapist,” Sandberg quips.
The discrepancy in how women approach mentors makes sense in light of Deborah Tannen’s classic work on how men and women communicate. Very broadly speaking, men tend to be action and task oriented; women are relationship oriented. So it makes sense that women are going to ask for an hour-a-week, catch-up-and-be-friends kind of relationship… and then be disappointed when busy executives (or senior pastors) can’t fulfill that role. If we can be more specific and task-oriented when engaging a mentor, we’re more likely to be successful.
I’ve met so many women who’ve lamented the lack of [female] mentors. The same story gets told again and again with different names and details: [Potential Mentor] let me down, she never called me back, she wasn’t helpful at all, she saw me as a threat, etc. etc. I now wonder if part of the problem comes down to how we ask women to mentor us, and to what end.
On the complexities of leaning in when you have kids: Sandberg tells a story about one of her teams that was deadlocked on some issue. One of the men on the team spent the weekend crunching some numbers that broke the logjam on Monday. Sandberg wonders why more women don’t go and do likewise. Well, if you have kids, it’s probably because you’re running soccer carpool, buying the birthday gift, getting a long-overdue haircut, etc. etc. (Fathers who are involved with their kids’ lives will face similar challenges.) Sandberg diagnoses women’s inability or unwillingness to be that “weekend warrior” as a lack of confidence, but if you’re a parent, more often it’s the simple chaos and unpredictability of home life. Yes, we can and should lean in. But the times we can drop everything on a moment’s notice are rare. Our lives don’t turn on a dime.
I recently attended a three-day training on community organizing and congregational leadership. There were many great insights that I’ll be chewing on for a while, but one hit me right away.
Our trainer quoted Jim Collins’s book Good to Great: Why Some Companies Make the Leap… and Others Don’t. According to Collins, all leaders have to-do lists, but great leaders also have stop-doing lists. These are tasks that someone else should be doing, and/or tasks that don’t have much impact in the long run but that keep us busy and make us feel useful. They take up our time to the point that we have no energy or mental bandwidth for the deep thinking or creative work that is essential to move an organization forward.
There was a definite buzz in the room when the trainer dropped this tidbit on us. One pastor couldn’t contain herself; she stood up and said, “My name is [Kate], and I’m going to stop photocopying the bulletins!” We all erupted in cheers, applause and nods of recognition. (We also recognized that she has some calling/training/equipping work to do before she gets to that point.)
As a Sabbath-minded gal, I am totally on board with leaving stuff undone—but I’m mainly good in the short term. When break’s over I try and pick everything up again. I’ve been complaining for several days about my kids’ crazy camp and swim schedules and having no time to think. But the truth is, I bear some responsibility for that. I’ve been holding on to (and committing to) too many things.
The training gave me permission to be more intentional about letting stuff go, not because I’m a slacker or unconscientious, but because there’s a bigger goal in mind. Granted, you’ve gotta be smart about what gets delegated to another person or to the floor. But there’s something liberating about saying, “I’m gonna get to that thing… never.”
Following the training, I had a great week eliminating the low-hanging fruit. Now I feel called deeper into this practice, which is going to be tough. It’s going to mean some agonizing decisions. When you stop doing, you disappoint people. (Ugh. UGH.)
Case in point: what about newsletter articles? Virtually every pastor I know detests writing them. Most people don’t read them, and it’s a chore to come up with compelling content each month. (If only there were a lectionary for newsletter articles!) But just enough people read them that we keep on doing this thing that saps our energy.
Of course, not everything we do is going to be fun. And Jesus does call us to care for the one wandering sheep over the 99 safe in the pen. But sometimes our time and energy gets held hostage by 2-3 people.
In fact, when we’re trying to decide what to stop doing, the question isn’t whether people benefit from the activity. The question is whether the activity is central to our mission as an organization, and whether the benefit is worth the cost to us personally, given other creative options we have for our time. Remember my theology of call lately, a la Howard Thurman: the world needs people who have come alive.
And in the case of newsletter articles: could these people’s needs be served in a different way that doesn’t drain us?